Model of Care

The broad model

 

Our process to design detailed service delivery models

In designing the detailed service delivery model we are:

1. Gathering information from within the health service, from across Australia and from around the world to makes sure our practice is the based on the best
   evidence we can find
   
2. Naming what we want to include
   
3. Documenting our models
   
4. Implementing as much of each model as we can
   before the new hospital opens
   
5. Monitoring and evaluating what we do to make sure it all works or changing what does not work.

All service delivery models show that:

• Patients and carers actively participate in decision making regarding their care
• Care is co-ordinated, designed and delivered collaboratively across the continuum of care
• All models have a holistic health approach (looking after the whole person not just their ‘hip’)
• The staff profile gives us the best patient outcomes using a team approach
• Innovative solutions are supported with services based on best available evidence
• We can ‘do it once' with technology
• Our work is standardised with repeatable outcomes
• Care is delivered in the best timeframes
• We can measure what we do in a meaningful way
• Patients won’t be moved around when they don’t need to be
• Our role is defined for our local and regional communities.